Contract Management

Archive for the ‘Contract Management Training’ Category

These days employees expect to be developed as part of the deal. Human Resource folk mumble (and sometimes grumble) about something called the psychological contract. This is an unwritten, tacit contract that sits alongside the formal, written employment contract and is just as important. The employment contract sets out the basic consideration which will be along the lines of “if you do what we ask you to do, we’ll pay you X”. In reality things are of course more complex and the nature of the work required will be detailed in role profiles and the like, while the reward part will be similarly defined as salary, bonus, etc. and a range of non-financial rewards such as holidays. The psychological contract is each party’s understanding of what each other will do to play ‘fair’. For most of the 20th Century that ran along the lines of ‘turn up for work and do a reasonable job and we’ll employ you for life’ But this contract was torn up as part of the way working life was transformed from the 1980s to date. The ‘job for life’ has gone forever and it is probably impossible and certainly unwise to assume that we will have only one or two employers throughout our working life. The psychological contract these days runs along the lines of ‘in exchange for my efforts at work I expect to be developed and build my CV so that I increase my overall employment prospects’.

In the UK at the time of writing, there is still a scarcity of skills which means that employers are having to work harder to recruit and retain the best people; the so-called war for talent. This makes the job market a seller’s market with potential employees in a strong bargaining position. Recruitment firms even talk of the ‘reverse interview’ where candidates size up their chances of development before considering whether to accept any offer. To match this expectation with only the orthodox training and development offering of classroom training and external qualifications would be dreadfully expensive and ultimately unworkable. There will always be a time and a place for such things in an overall learning and development strategy of course, but coaching – particularly when delivered by managers – provides a more cost effective,tailor made and timely solution.

The change to the psychological contract is but one of numerous changes that have been played out in the theatre of work in recent years. The current industrial relations climate sees the pendulum swinging back towards the employee and their rights, with some employers bemoaning the bureaucracy and red-tape that this entails. Nevertheless it seems that family friendly policies like Flexible Working and Parental Leave are here to stay; driven at least in part by people’s desire to want a better work-life balance.

Other social changes have also had an impact on working life. Work now has a very different role in people’s lives. Where once work was simply the way we made enough money to pay the bills, we now work for a host of psychological as well as economic reasons. For example many people now fulfil their need for social interaction through work – I guess because of the amount of time we spend there! Others fulfil their esteem needs through work; enjoying the satisfaction that comes from doing a meaningful work and doing it well. It’s as if collectively we’ve all moved up a level or two on Maslow’s hierarchy of needs. In Western economies in general and in the UK in particular it is unlikely that anyone is going to fall on really hard times if they’re out of work – we have a welfare system that provides support, so a management style that invites people to be thankful they receive a salary is unlikely to prove very motivating. Instead we need to acknowledge that we need a more human approach; one that captures the variety of motivations for people to come to work. Corporate Social Responsibility (CSR) is a start but there is much work to do at the level of the fundamental relationship between the manager and their team.

Matt Somers
http://www.articlesbase.com/business-articles/coaching-skills-training-making-the-case-for-coaching-part-one-688374.html

Washington DC has now become the root hub for all the academic activities of the States. As the economic slow down is forcing many renowned companies to perform job cuts, it’s survival of the fittest for the employees. So how can you survive this employment crisis? The answer is to get prepared to meet challenges that come up within your career. This is where the career oriented courses like Government Contract Management training, Information Systems training, Business Management training, General Management training, Security Management and International Business training becomes helpful.

These training courses are the best ones that you can get in Washington and North Virginia. Information Systems training is essential for an aspiring career in the IT field. Candidates who undergo this training can take up any challenge in the Information Systems with ease and that is companies are looking for. The Information Systems training includes studies in design, advance development, accomplishment, support or administration of computer foundation information system, mostly software application and computer hardware. The candidates will become well aware of the current trends in the Information systems arena and can excel in any organization that they join.

Business management is another great opportunity for those who love a role playing career. Everyone will be aware of the fact that effective business management needs extensive knowledge about everything. Moreover, a professional Business Manager should be able to handle any business situations. The business management training courses play a vital role in inducing great management skills to the candidates. Employees who have never received any business management training courses will face many difficulties as time goes by. Hence effective business management training is essential for an aspiring career.

Management is necessary in any company. So is the need of the Management employees. However, not all of them out there are born with great management skills. To there rescue, there are many General management courses which are available today. With the downfall of economy almost all the popular companies are looking for efficient Managers. Though these companies are desperate to get Management employees now, in a long run, the skills of the employee really matters. Hence getting some professional training on Management is indispensable.

Today, getting the above said training in Washington DC and North Virginia is very easy. You can site many training schools to offer Management training and Information systems training. The point to be note here is that unless you get quality training, you are wasting your time and money. As the old saying goes, “look before you leap”- it’s better to make a research about the training institute that you are about to join. In Washington and Virginia there a few quite popular training institutes like potomac.edu.

William Hauselburg
http://www.articlesbase.com/education-articles/the-best-career-oriented-training-courses-in-washington-virginia-672064.html

I have compiled a CV and would like some honest opinions please. This is the first time I have done a CV so please be condtructive with your critisms.

Curriculum Vitae

Christopher XXXX
XXXX
XXXXXXXXX
XXX XXX

Tel: XXXX XXX
Mob:07517 XXX
Email:chrisXXX@hotmail.com

Profile

I am a keen, hard working, conscientious and reliable person. I am a good time keeper and enjoy meeting people. I get on well with people and can work well either on my own or as part of a team. I can adapt to any environment and would like to use my skills to contribute positively to any work situation.

Previous Employment History

Dec 2009 – Present

XXXXXXXXXXX – Traffic Controller

My main responsibilities in my current employment are the allocation of driver duties, vehicle allocation, arranging vehicle maintenance and servicing, dealing with customer queries and complaints, ticket sales and cash handling, allocation of driver holidays and managing the issue and return of driver tachographs. I am required to use a computer for most of my day to day tasks and designed most of the spreadsheets that we currently use.

Mar 2005 – Dec 2009

XXXXXXXXXX – Assistant Operations Manager

I was responsible for 3 operating depots including two outstations which included a team of 8 traffic controllers and approximately 130 members of staff. I was also responsible for dealing with customer complaints, staff recruitment and retention, disciplinary and absence management, holiday planning and lost mileage recording and investigation. I was required to work on my own initiative and make day to day operational decisions. I was faced with a redundancy situation towards the end of 2009 and sought an alternative position within the company.

Sep 2004 – Mar 2005

XXXXXXX – Coach Driver

My main responsibilities as a coach driver included driving customers to and from London, answering customer queries, driving in a safe manner at all times, ticket sales and cash handling and making the journey as enjoyable and stress free as possible for the customers. I was partly responsible for setting up the XXXXXXXXX operation in September 2004 and was promoted to the position of assistant operations manager within six months of joining the company.

Oct 2002 –Sep 2004

XXXXXXXXXXX – Coach Driver

My main responsibilities as a coach driver included driving customers to and from London, answering customer queries, driving in a safe manner at all times, ticket sales and cash handling and making the journey as enjoyable and stress free as possible for the customers. XXXX lost the contract in 2004 and I transferred to XXXX under the TUPE regulations.

Mar 1997 – Oct 2003

XXXX Retail Group – Store Manager

In this position I was responsible for the recruitment and training of staff, making sure the shelves were fully stocked and all items were correctly priced, working on the till as and when necessary including early morning starts and late finishes, arranging staff holidays and sickness cover, liaising with suppliers to ensure stock was delivered on time, dealing with customers on a one to one basis and resolving customer complaints with regard to newspaper / magazine deliveries.

Achievements

Throughout my working career I have always worked towards promotion within the companies I have worked for and have held various supervisory and management positions.

In 2008 I was tasked with reducing the amount of mileage lost through vehicle breakdowns and driver failures at our XXXX depot. I managed to achieve this by carefully monitoring current practices and suggesting a course of action to improve depot performance, which resulted in a substantial reduction in both lost mileage and driver absence and also boosted staff morale.

Education

I attended XXXX secondary school in XXXXXXXXXX between 1984 and 1989 and XXXX sixth form in XXXXXXX between 1989 and 1990.

Qualifications / Training

GSCE passes in English, Maths, Science, Geography and French

NVQ level 2 in Team Leadership

IOSH Certificate in Health & Safety

Risk Assessments

Accident investigation

Drug & Alcohol testing

National Road Transport CPC parts 1 & 3

Interests

My main interests are aviation and computers. My love of aircraft encouraged me to learn to fly and I obtained my private pilot’s licence in XXXX. Since then I have flown to many places most of my family and friends have flown with me since I obtained my licence. I have owned a number of computers over the years and have built the last 3 computers I have owned. I am always the first person my friends and family call when they have a problem with their PC and I usually manage to resolve their problems by connecting directly to their computer over the internet and talking them through what I am doing.

Other information

I am computer literate and have experience of using Windows 98, ME, 2000 and Vista, Microso

that’s really good! I would only suggest two changes:

put GCSEs at the bottom of your education, as the work related qualifications should be more obvious than school quals.

Watch your sentences – some are pretty long – break them up a bit more with commas or just make them shorter (ie, your description of store manager, is one long sentence).