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		<title>Legal Liability Relevant to Study Abroad</title>
		<link>http://www.contractmanagementinfo.com/contract-management-services/legal-liability-relevant-to-study-abroad</link>
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		<pubDate>Tue, 06 Apr 2010 06:12:34 +0000</pubDate>
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 006, Dr. Sandi M. Smith, Director of Institutional Relations, Global Learning Semesters, Inc.
 
Legal liability is often used as a weapon to guard off the timid or defend the brave. However, many staff and faculty involved in study abroad programs do not have a notion of what legal liability is and how it should [...]]]></description>
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<p>
<p><em> 006, Dr. Sandi M. Smith, Director of Institutional Relations, Global Learning Semesters, Inc.</em></p>
<p> 
<p>Legal liability is often used as a weapon to guard off the timid or defend the brave. However, many staff and faculty involved in study abroad programs do not have a notion of what legal liability is and how it should guide the design and maintenance of every study abroad program.</p>
<p> 
<p>The following article is a laymanâs introduction to complicated legal principles and precedence related to the administration of study abroad programs. Clearly, it is necessary to deliver a disclaimerâ¦ the information herein is not intended to substitute for competent legal representation. The following description of legal liability is for informational purposes only. The concepts discussed here can be helpful in guiding questions for your institutional and personal legal counsel.</p>
<p> 
<p>Liability as a legal doctrine makes a person responsible for the damage and loss caused by his/her acts and omissions regardless of culpability (culpability is a measure of the degree to which a person can be held morally or legally responsible). However, for breach of contract or a tort, culpability may increase the measure of damages payable to compensate the plaintiff.</p>
<p> 
<p><strong>Sources of Liability</strong></p>
<p> 
<p>It does not matter our legal vocabulary and understanding, liability is something in which we are all obligated. Based on various established legal theories and precedence, duties and responsibilities are imposed on us and can carry an obligation of compliance.</p>
<p> 
<p>The four main categories of legal liability relevant to the administration of study abroad are:</p>
<p> 
<ul> 
<li>tort law</li>
<p> 
<li>contract law</li>
<p> 
<li>criminal law</li>
<p> 
<li>federal law</li>
<p> 
<li>immunities</li>
<p> 
<li>professional regulation</li>
<p> </ul>
<p> 
<p><strong>Tort Law</strong></p>
<p> 
<p>Strict liability often applies to those engaged in hazardous or inherently dangerous ventures. The law imputes strict liability to situations it considers to be inherently dangerous. It discourages reckless behavior and needless loss by forcing potential defendants to take every possible precaution. It also has the effect of simplifying litigation and allowing the victim to become whole more quickly. According to strict liability, the plaintiff needs to prove only that the tort happened and that the defendant was responsible. Neither good faith, nor the fact that the defendant took all possible precautions are, valid defenses.</p>
<p> 
<p>Tort law is focused on negligence for which damages may be awarded. Common tort liability is commonly measured by this question:</p>
<p> 
<p>âWould a reasonable person have known or should have foreseen the risk or harm?â</p>
<p> 
<p>To prove negligence, the injured party must prove,</p>
<p> 
<p>1) the existence of a duty which the offender did not meet, and</p>
<p> 
<p>2) that the effect of that specific failure resulted in injury to the plaintiff.</p>
<p> 
<p>A few of the âdutiesâ relevant to study abroad administration are:</p>
<p> 
<p><strong>Special relationship</strong></p>
<p> 
<p>In loco parentis is practiced to different levels at different types of campuses. For example, a church-related institution with strict behavioral codes invokes a higher standard of in loco parentis than a state-funded university. Yet, most institutions do not assume the responsibility of in loco parentis. However, it is commonly accepted among international educators that we are held to the expectations of âspecial relationshipâ, in which a duty of care is imposed because of special circumstances. Because there are more unknown factors involved in an international experience, there is a relative dependence of the student on the sponsoring institution. Thus, educators and administrators familiar with the expectation of treating college students as adults, must re-evaluate so me responsibilities when related to international programs.</p>
<p> 
<p><strong>Landlord relationship</strong></p>
<p> 
<p>Legal duties may be assumed of the property on which international programs are conducted. Although the program sponsor may not be the owner of the facilities, and it is not reasonable to expect that foreign landlords have the same standards as we do for students in the U.S., the sponsor assumes the duty to ensure reasonable standards. This includes duty to maintain the premises, provide adequate security, and warn of potential hazards.</p>
<p> 
<p><strong>Reasonable person standard</strong></p>
<p> 
<p>It is fair to assume that the courts will look to impose liability where sponsors/institutions, have not been prudent or demonstrated good faith in the care of those with whom they serve. However, the fundamental precept of negligence that the law will look to determine is âwhat a reasonable person under the circumstances would have done.â</p>
<p> 
<p><strong>Contract liability</strong></p>
<p> 
<p>Contractual understandings that may be written or oral. Unlike tort liability, contract liability is not imposed according to a duty, nor on the basis of what a reasonable person would do. Rather it is clearly an issue of âwhat does the contract say?â Thus, parties can control liability according to the agreement they come to. Obviously a written contract can be proven more substantially than a verbal contract. And reliance on a verbal promises outside of a written contract are not usually admissible.</p>
<p> 
<p><strong>Printed/media informational materials</strong></p>
<p> 
<p>Contracts can be created outside of a signed document. Colleges and universities have been found to be liable for representations in catalogues and other printed materials. Thus, pamphlets, flyers, brochures, letters and even websites are enforceable.</p>
<p> 
<p><strong>Signed agreements and contracts</strong></p>
<p> 
<p>Obvious reliance is placed on signed contracts and agreements. Weather it be pre-approval of transfer of credit or contracts for bus transportation, these contracts are meant to protect both parties. The more precise the terms of a contract, the m ore common understanding exists between parties. Most institutions have rules about who has the authority to sign contracts. Thus, when developing forms related to international study, it is important to have legal counsel and senior administration decide who has authority over specific types of signed agreements. Similarly, many institutions have policies and procedures about procurement contracts and thus, if an international program needs to sign contracts for transportation, housing, insurance, etc. there should be institutional policies for vetting and authorizing these contracts.</p>
<p> 
<p><strong>Federal Law</strong></p>
<p> 
<p>Federal law, in most cases, does not reach outside the U.S. Thus, returning to the special relationship precept,, international programs may technically be liable for maintaining standards of U.S. Federal Law as much as is reasonable. Furthermore, international programs will be under jurisdiction of the Laws of the host country. Some of the federal laws that have relevance to international programs are:</p>
<p> 
<p>- civil rights</p>
<p> 
<p>- FERPA</p>
<p> 
<p>- Campus Security Act</p>
<p> 
<p>- Drug Free Schools Act</p>
<p> 
<p><strong>Criminal Law</strong></p>
<p> 
<p>Obviously, those participating in and administering study abroad programs are subject to criminal law. The most important factor to realize with criminal law is that participants and administrators are subject to local and national law in the U.S. and ALSO subject to criminal laws of the host country and any country visited along the way. The U.S. Embassy in foreign countries is a good source or information for understanding relevant host country laws. OSAC, Overseas Security Advisory Council provides relevant information at: <strong>http://www.osac.gov/.</strong> Legal protections in the U.S. are not applicable to foreign countries. And the âI did not knowâ defense will not protect you. Some of the criminal laws relevant to study abroad are:</p>
<p> 
<p>- vandalism</p>
<p> 
<p>- assault and battery</p>
<p> 
<p>- murder</p>
<p> 
<p>- robbery</p>
<p> 
<p>- drugs and alcohol</p>
<p> 
<p>- political speech</p>
<p> 
<p>- vehicle operations</p>
<p> 
<p><strong>Immunities</strong></p>
<p> 
<p>Immunity from prosecution is offered to those employed by a public institution and may apply to certain circumstances within the responsibilities of an international program. Sovereign Immunity established by the Eleventh Amendment of the U.S. Constitution basically bars suit in federal court against entries or agents acting in an official state capacity. However, this does not absolve institutions and employees of prosecution for negligence.</p>
<p> 
<p><strong>Program Sponsorship</strong></p>
<p> 
<p>It is commonly referred to as âdeferred riskâ when turning over students to a third-party program provider. Many institutions, realizing that they do not have the staff and resources to provide the best standard of care and expertise to study abroad programs have wisely deferred the risk of liability to a program sponsor. A deferred program sponsor may be another U.S. college or university operating international programs or an independent study abroad organization. Entering into an exchange agreement or direct enrollment agreement with a host institution does no defer risk of liability.</p>
<p> 
<p>Legal principles for managing study abroad programs are similar to the standards used at home. Institutions are expected to âunderstand the nature of the program activity so that the educational benefits can be measured against the risk of harm.â (Weeks, pg. 3) Program sponsorship should be reserved for those with expertise to provide the expected duty of care, including:</p>
<p> 
<ul> 
<li>faculty and administrators should possess adequate expertise in the site location (language, culture, laws, social standards, political status, geographic and climatic issues, crime and safety, emergency resources),</li>
<p> 
<li>the distinct components of a program should be clearly articulated and assigned to responsible staff (faculty may be experts on the language or academic content, but not adequately trained to respond to student conduct issues, or housing safety, or emergency response),</li>
<p> 
<li>responsible staff are sufficiently trained and accountable for the performance of their assigned duties,</li>
<p> 
<li>adherence to safety standards when structuring the program, negotiating contracts, and facilitating student interactions,</li>
<p> 
<li>responsiveness to incidents and emergencies</li>
<p> </ul>
<p> 
<p>Another function of program sponsorship is eminent domain. What laws and jurisdiction apply to any prosecution that might occur?</p>
<p> 
<p><strong>Program Structure/Risk Management</strong></p>
<p> 
<p>Offering a course at an international location does not inherently create a higher risk. However, there are risks inherent to some international locations, and obviously to inexperienced travelers. Studying in a classroom or library in London is not inherently more risky than in the U.S., and filed experiences in archeology will inherently have more risk in the U.S. or abroad than studying in the library. Program structure and risk management should take into consideration some of the factors that do make study in another country more risky including:</p>
<p> 
<ul> 
<li>language</li>
<p> 
<li>laws and cultural customs related to alcohol consumption</li>
<p> 
<li>traffic patterns and laws</li>
<p> 
<li>social customs and interactions</li>
<p> 
<li>safety standards of buildings, walkways, vehicles</li>
<p> 
<li>public health and safety</li>
<p> 
<li>travel-related and site-specific high risk activities</li>
<p> </ul>
<p> 
<p>Resources:</p>
<p> 
<p>Association of Safe International Road Travel: http://www.asirt.org.</p>
<p> 
<p>Consular Information Sheets: http://trave.state.gov/travel/cis_pa_tw/cis/cis_1765.html</p>
<p> 
<p>NAFSA Responsible Study Abroad:</p>
<p> 
<p>http://www.nafsa.org/knowledge_community_network.sec/education_abroad_1/education_abroad2/practice_resources_12/health_safety/guidlines_for_health</p>
<p> 
<p>SAFETI Clearinghouse: http://www.globaled.us/safeti/</p>
<p> 
<p>IES Map: http://www.iesabroad.org/iesMap.do</p>
<p> 
<p>U.S. State Dept. Travel Resources: http://www.state.gov/travelandbusiness/</p>
<p> 
<p>Worldworx Travel Safety: http://wwww.worldworx.tv/safety/</p>
<p> 
<p><strong>Duty to Advise</strong></p>
<p> 
<p>A serious responsibility of any college or university is the function of academic advisement. More resources are being assigned to student advisement whether through faculty advisors and/or professionally trained advisors. With this increased recognition of a duty to advise, it is expected that colleges must provide the same level of informed and thorough advisement and orientation for students selecting international programs. The duty to advise encompasses choosing a program, academic structure, host country, eligibility requirements, cost, application procedures and deadlines, pre-departure orientation, conduct expectations, waiver of rights, credit transfer, financial aid, transition adjustment, and more.</p>
<p> 
<p>Disclosure of known risks is expected. A duty of care includes:</p>
<p> 
<ul> 
<li>known or expected political, social, terrorist risk</li>
<p> 
<li>assessment of crime</li>
<p> 
<li>road, traffic and vehicle conditions</li>
<p> 
<li>health risks</li>
<p> 
<li>cultural and legal differences</li>
<p> 
<li>independent travel</li>
<p> 
<li>past incidents of students and staff</li>
<p> 
<li>local informants</li>
<p> 
<li>encourage questions and provide responses</li>
<p> </ul>
<p> 
<p><strong>Student Misconduct</strong></p>
<p> 
<p>The duty to advise must clearly cover behavior and conduct expectations of students. Depending on program sponsorship, a student should know if he/she is accountable to home-campus conduct and disciplinary standards, or does the sponsoring agency supplant home-campus policies?</p>
<p> 
<p>Furthermore, it must be clear as to the expectations for âoff-campusâ conduct while participating on an international program. What is considered âoff-campusâ while on a program abroad: is the program housing off-campus, are group meals considered off-campus, and is weekend travel considered off-campus? An example of a U.S. campus issue is alcohol consumption in the studentsâ residence. Some campus residences may have rules prohibiting alcohol consumption, yet public institutions would not expect to prohibit alcohol consumption in off-campus apartments (some private institutions do have general alcohol consumption policies and attempt to prohibit it at any time on and off campus). Thus, is sponsor-provided housing on an international program considered on or off-campus?</p>
<p> 
<p>Due process is another issue that is sometimes blurred on a Study Abroad program. It is fairly uncommon to have qualified staff to investigate student misconduct allegations, and provide due process that is expected on the home campus. Thus, it must be clearly stated that students will either waive due process or experience an abbreviated version of due process in academic and/or conduct issues while abroad.</p>
<p> 
<p>Students should also be informed if they will face home-campus disciplinary sanctions for conduct infractions while aboard. If there are exceptions to home-campus conduct (particularly drinking age), students should understand the policies as they apply to study abroad.</p>
<p> 
<p>Students should be informed that they are subject to local and host country laws and should not assume that those laws are the same as U.S. laws (especially regarding public intoxication, traffic offenses, drug possession, use and sales, and sexual misconduct).</p>
<p> 
<p><strong>Federal Statues</strong></p>
<p> 
<p>The following federal statues can be applies to education abroad:</p>
<p> 
<p><strong>Title VII of the Civil Rights Act of 1964</strong> makes it unlawful to discriminate in employment based on race, color, religion, sex, or national origin.</p>
<p> 
<p><strong>Title IV of the Civil Rights Act of 1964 </strong>makes it unlawful for programs that receive federal funding to discriminate based on race, color, religion, sex, or national origin.</p>
<p> 
<p><strong>Title IX of the Education Amendment of 1972</strong> make it unlawful for programs that receive federal funding to discriminate on the basis of sex.</p>
<p> 
<p><strong>Age discrimination in Employment Act of 1984</strong> makes it unlawful to discriminate in employment based on age.</p>
<p> 
<p><strong>Campus Security Act of 1990 (</strong>Clery Act) does not contain any clear indication that it is intended to apply outside the U.S. boundaries, unless specifically a branch campus. However, in the duty to advise, it is expected that institution swill maintain data on incidents and disclose as appropriate.</p>
<p> 
<p><strong>Drug-Free</strong><strong> Schools</strong><strong> and Communities Act</strong> Amendments of 1989 are tied to federal funding. So the argument can be made that if any federal financial aid might be used for a program, it is required that the same requirements apply.</p>
<p> 
<p><strong>Family Educational Rights and Privacy Act of 1974 </strong>(FERPA or Buckley Amendment) It is not possible to dictate the policies and procedures of foreign institutions, however, it is necessary to understand the foreign institutionâs policies and procedures. FERPA standards of care in confidentiality management should be taken by U.S. representatives.</p>
<p> 
<p><strong>Rehabilitation Act and Americans with Disabilities Act</strong> (ADA) is not intended for overseas institutions, however, most colleges continue to serve students where reasonable accommodations can be made. And some foreign host institutions now apply a similar standard of care in making reasonable accommodations for students and employees with disabilities.</p>
<p> 
<p><strong>Crisis Management</strong></p>
<p> 
<p>Every campus is expected to have a crisis response plan, and thus has an outline and structure that can be translated to overseas programs. It is reasonable to expect that any institution sponsoring international activities will make proactive efforts in crisis management and response planning.</p>
<p> 
<p><strong>Summary</strong></p>
<p> 
<p>Legal liability is created by the violation of duties imposed by the 1) common law, 2) statutory law (state and federal), and 3) contract law. And despite the complexities of the law there are some fundamental precepts that can protect an institution involved in study abroad:</p>
<p> 
<p>1. assume there is a duty to act reasonably and foresee and limit the exposure to risks which are known or should be known, and act accordingly.</p>
<p> 
<p>2. make certain that all substantive aspects of programs are fully described in writing and that program participants receive, and understand all of the materials.</p>
<p> 
<p>3. prepare and use an assumption of risk document appropriately.</p>
<p> 
<p>4. ensure that all participants possess adequate insurance for every reasonable contingency.</p>
<p> 
<p>(Weeks, pg 67)</p>
<p> 
<p><em> </em></p>
<p><em>This document is a summary of legal liability related to study abroad programming. If legal advice or other expert assistance is required, the services of a competent professional should be sought. </em></p>
<p> 
<p><em> </em></p>
<p><strong>Sources</strong></p>
<p> 
<p>Kaplan, William A. 1990. The Law of Higher Education. Jossey-Bass Publishers.</p>
<p> 
<p>Weeks, Kent M. 1999. Managing Liability and Overseas Programs. College Legal Information, Inc. Nashville, TN.</p>
<p> Dr. Sandi M. Smith<br />http://www.articlesbase.com/international-studies-articles/legal-liability-relevant-to-study-abroad-736032.html</p>
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		<title>Verbal Employment Contract &#8211; For The Teenagers</title>
		<link>http://www.contractmanagementinfo.com/contract-management/verbal-employment-contract-for-the-teenagers</link>
		<comments>http://www.contractmanagementinfo.com/contract-management/verbal-employment-contract-for-the-teenagers#comments</comments>
		<pubDate>Tue, 06 Apr 2010 06:12:27 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Contract Management]]></category>

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		<description><![CDATA[


There are numerous employment opportunities and career choices out there that an individual can choose from. Be it a writer, a scientist, a chef, a landscape artist or an interior designer. When you are in your teen and just starting your work life, you will not have the privilege of big sounding tittles. You will [...]]]></description>
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<p>
<p>There are numerous employment opportunities and career choices out there that an individual can choose from. Be it a writer, a scientist, a chef, a landscape artist or an interior designer. When you are in your teen and just starting your work life, you will not have the privilege of big sounding tittles. You will mostly be laboring under these people as a hired worker at the very bottom of the pecking order. The best example is that a lot of teenager this days get jobs as apprentices for landscaping artists. Their tasks mostly involve running the mowing machine and trimmer for them. In such circumstances, the work is normally very relaxed and the manager or management has full trust in you that you will meet your obligations as required. This trust mostly leads to a verbal employment contract for some type of jobs. Majority of firms employ the use of paper employment contracts you have to sign. They normally cite the possibility of misunderstandings at  some later stage as the major reason for that and their dislike of verbal employment contracts. Verbal employment contracts can never be proved later, and that makes it only applicable to smaller firms and in not very essential jobs. Such jobs may not require the employer to have long term workers. You may enjoy lawn mowing during summer, but then you may not have the desire of doing it in long term basis. Employers know this, and that makes them use verbal employment contracts to simplify the hiring process.</p>
<p>There are some factors that an employee should be concerned about, though. Suppose you begin work with a larger firm, like a fast food franchise or some other type of company, you may need to sign a regular employment contract. You should  be wary if they don&#8217;t provide one. There are managers in certain firms who overlook regular contracts and employ verbal employment contracts instead. They do this to take advantage of their employees. If you smell a rat, then better request some form that you could sign. If that doesn&#8217;t help much, then you are better of in another kind of employment. Think about this; a signed employment contract will not only protect the firm, but it safeguards your rights as well. You should only accept verbal employment contract from small firms that are independently owned and that you have confidence with. This will greatly save you trouble and some potential lawsuits too.</p>
<p>Should all go well, your chosen situation will determine whether you have a good and secure employment at your initial job as a mature adult or not. Always remember that you are entitled to your rights and they should not be played with at any cost.
</p>
<p> Abhishek Agarwal<br />http://www.articlesbase.com/careers-articles/verbal-employment-contract-for-the-teenagers-703076.html</p>
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		<title>I signed an agreement as an independent contractor to give 3 weeks notice on leaving.  Do I have to now?</title>
		<link>http://www.contractmanagementinfo.com/contract-management-training/i-signed-an-agreement-as-an-independent-contractor-to-give-3-weeks-notice-on-leaving-do-i-have-to-now</link>
		<comments>http://www.contractmanagementinfo.com/contract-management-training/i-signed-an-agreement-as-an-independent-contractor-to-give-3-weeks-notice-on-leaving-do-i-have-to-now#comments</comments>
		<pubDate>Mon, 05 Apr 2010 10:41:45 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Contract Management Training]]></category>

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		<description><![CDATA[I have worked for the company for about a week and a half.  The management is hard to deal with.  I am not being trained properly and I just want out.  I have another job waiting and they want me to start immediately.  I am also in an &#34;employment at will [...]]]></description>
			<content:encoded><![CDATA[<p>I have worked for the company for about a week and a half.  The management is hard to deal with.  I am not being trained properly and I just want out.  I have another job waiting and they want me to start immediately.  I am also in an &quot;employment at will state&quot;, where any employer can fire you without a reason.  Anyway, I am an independent contractor.  So can I just up and quit?  I contracted to work over the internet to a company in Boston.<br />
<br />As an independent contractor who signed a contract, you can be sued for breech of contract.</p>
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		<title>How to ace this interview?</title>
		<link>http://www.contractmanagementinfo.com/construction-contract-management/how-to-ace-this-interview</link>
		<comments>http://www.contractmanagementinfo.com/construction-contract-management/how-to-ace-this-interview#comments</comments>
		<pubDate>Mon, 05 Apr 2010 10:41:42 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Construction Contract Management]]></category>

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		<description><![CDATA[I have an interview for the post of HR &#38; Admin Executive. Here&#8217;s the job description:
The HR and Admin Executive will work closely with the Sales team to match the right talents with our clients’ requirements.
Duties of the HR and Admin Executive:
Handle candidate applications
Assign the right talent to meet the needs of our clients
Prepare and [...]]]></description>
			<content:encoded><![CDATA[<p>I have an interview for the post of HR &amp; Admin Executive. Here&#8217;s the job description:</p>
<p>The HR and Admin Executive will work closely with the Sales team to match the right talents with our clients’ requirements.</p>
<p>Duties of the HR and Admin Executive:</p>
<p>Handle candidate applications<br />
Assign the right talent to meet the needs of our clients<br />
Prepare and manage staff information<br />
Provide quotations and follow up<br />
<a href="http://www.contractmanagementinfo.com" target=_self>Contract Management</a></p>
<p>This job is for a one-stop service centre for the Architectural, Engineering and Construction industries (AEC). </p>
<p>Here&#8217;s my background &#8211; I have admin working experience in the finance and educational fields and have never done this type of work before. I only have a BA in psych.</p>
<p>What kind of questions should I expect for this type of job?</p>
<p>Please let me know if you need anymore info inorder to answer my question. Thanks<br />
No, I didn&#8217;t take any psych classes related to the workplace.</p>
<p>Any other suggestions?<br />
I have difficulty in linking the psych with the job. Please give me an eg.<br />
<br />I would think you would need some background in HR, they might ask you to pursue your PHR certification.</p>
<p>I would go to the interview with some kind of knowledge base on HR certifications and let them know you are open to getting these certifications in the future and furthering your education in the field. (makes you look dedicated, etc)</p>
<p>Highlight any duties in your past jobs that relate to the ones in this job.</p>
<p>Twist psych to your advantage. Did you take any classes related to Psych in the workplace? Industrial Psychology? etc?  IF they bring up your degree, tell them that psychology is the study of the human mind and behavior, including social behavior in the workplace and again that you would be willing to attain some education in HR given the opportunity to enter the field.</p>
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		<title>landlord/property management not living up to contract.?</title>
		<link>http://www.contractmanagementinfo.com/contract-management/landlordproperty-management-not-living-up-to-contract</link>
		<comments>http://www.contractmanagementinfo.com/contract-management/landlordproperty-management-not-living-up-to-contract#comments</comments>
		<pubDate>Tue, 30 Mar 2010 10:52:08 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Contract Management]]></category>

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		<description><![CDATA[My fiance and I lease a property through a management service and liased last July to replace the sofa&#8217;s that were supplied with the property with newer and better ones as the one they gave us was disgusting. After having recent problems with them I have read through our contract only to find that changes [...]]]></description>
			<content:encoded><![CDATA[<p>My fiance and I lease a property through a management service and liased last July to replace the sofa&#8217;s that were supplied with the property with newer and better ones as the one they gave us was disgusting. After having recent problems with them I have read through our contract only to find that changes need to be stipulated in writing, so when I asked them for this in writing they are refusing. They said that they have the notes on &#8216;our account&#8217; and when I argued to say that I don&#8217;t have notes so I can&#8217;t prove anything they just kept saying &#8216;nothing will be put in writing&#8217;. When I said that it said in THEIR contract to be put in writing and asking if there was a reason WHY they couldn&#8217;t, he just kept saying &#8216;nothing will be put in writing&#8217;.</p>
<p>Does anyone know where I stand on this or who I can make an official complaint too because its completely unacceptable, I don&#8217;t trust them because they are trying to swindle us for every penny of our deposit.<br />
<br />Changes to the contract must be mutual.  You can NOT demand that they amend the contract if they are refusing.</p>
<p>Next time don&#8217;t rent a place with disgusting sofa&#8217;s.</p>
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